Privacy Policy

Introduction

TGM Skills Private Limited ("TGM Skills", "Company", "we", "us", or "our"), operating through its unit Magic Billion Global Skills Academy ("MBGSA"), respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, process, disclose, and protect personal information of candidates, trainees, applicants, website users, and other individuals who interact with us through our websites, applications, training programs, recruitment services, and related platforms.

By accessing our website, registering with us, submitting information, enrolling in any program, or availing our services, you consent to the collection and processing of your personal data in accordance with this Privacy Policy.

Applicable Laws

This Privacy Policy is governed by and complies with:

• Digital Personal Data Protection Act, 2023 (DPDP Act)
• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Any other applicable laws, regulations, and governmental guidelines in force from time to time.

Information We Collect

A. Personal Information

We may collect the following information:

• Full Name
• Date of Birth
• Gender
• Address
• Mobile Number
• Email Address
• Educational Qualifications
• Employment History
• Resume/CV
• Passport Details
• Aadhaar Details (where legally permitted)
• PAN Details
• Emergency Contact Details
• Photographs and Videos
• Training and Assessment Records

B. Sensitive Personal Data (Where Applicable)

Subject to applicable law and explicit consent, we may collect:

• Passport information
• Visa documentation
• Financial and payment information
• Bank account details
• Medical fitness certificates
• Health information required for employment, training, visa, travel, or immigration purposes

C. Automatically Collected Information

When you access our website or digital platforms, we may collect:

• IP Address
• Device Information
• Browser Information
• Website Usage Data
• Login Information
• Cookies and Similar Technologies

Purpose of Data Collection

We collect and process personal information for purposes including:

• Candidate registration and profile creation
• Training delivery and academic support
• Language learning programs
• Skills development programs
• Program administration
• Fee processing and payment management
• Customer support and grievance handling
• Compliance with legal and regulatory requirements
• Internal audits and quality assurance
• Marketing and promotional communications (subject to consent)

Legal Basis of Processing

We process personal data on one or more of the following lawful bases:

• Your consent
• Performance of contractual obligations
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests where required by law

Data Sharing & Disclosure

We may share your information with:

A. Employers and Industry Partners

• Domestic employers
• International employers
• Apprenticeship providers
• Internship providers
• Recruitment partners

B. Service Providers

• IT service providers
• Cloud hosting providers
• Payment gateways
• Assessment agencies
• Background verification agencies
• Language examination bodies

C. Government and Regulatory Authorities

Where required by law, immigration requirements, court orders, governmental directions, or regulatory obligations.

D. Group Companies and Affiliates

For operational, administrative, training, placement, and support purposes.

We do not sell personal information to third parties.

Cross-Border Data Transfers

As our services may involve overseas training, employment, apprenticeship, internship, visa processing, or international recruitment opportunities, personal data may be transferred outside India.

We take reasonable steps to ensure that such transfers are made only for legitimate purposes and subject to appropriate safeguards.

Data Retention

We retain personal information:

• For as long as necessary to provide services;
• For legal, regulatory, taxation, audit, and compliance requirements;
• To resolve disputes and enforce agreements; and
• For such additional periods as permitted under applicable law.

Upon expiry of retention requirements, personal information may be securely deleted, anonymized, or archived.

Your Rights

Subject to applicable law, you may have the right to:

• Access your personal data;
• Correct inaccurate information;
• Update incomplete information;
• Request deletion of personal data;
• Withdraw consent;
• Nominate another person to exercise rights on your behalf where permitted;
• Seek grievance redressal.

Requests may be submitted using the contact details provided below.

Cookies Policy

Our website may use cookies and similar technologies to:

• Improve website functionality;
• Analyze website traffic;
• Enhance user experience;
• Remember preferences and settings;
• Maintain security.

You may choose to disable cookies through your browser settings, although certain website features may not function properly.

Data Security

We implement reasonable technical, organizational, and administrative safeguards including:

• Secure servers
• Access controls
• Password protection
• Encryption measures where appropriate
• Employee confidentiality obligations
• Data security policies and procedures

While we strive to protect personal data, no electronic transmission or storage method can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, policies, or content of such third-party websites. Users should review their respective privacy policies independently.

Marketing Communications

We may send updates regarding:

• Training programs
• University Programs
• Recruitment opportunities
• Apprenticeship programs
• Events and workshops
• Company announcements

You may opt out of promotional communications at any time by contacting us or using the unsubscribe mechanism provided in the communication.

Children's Privacy

Our services are intended for individuals who are at least 18 years of age or who have obtained appropriate parental or guardian consent where legally permissible.

We do not knowingly collect personal information from minors in violation of applicable laws.

Withdrawal of Consent

You may withdraw your consent at any time by writing to us.

Please note that withdrawal of consent may affect our ability to provide certain services, process applications, or continue participation in programs.

Changes to This Privacy Policy

TGM Skills Private Limited reserves the right to modify or update this Privacy Policy at any time.

Any changes shall become effective upon publication on our website or communication through appropriate channels. The revised policy shall indicate the updated effective date.

Consent

By accessing our website, enrolling in our programs, submitting your information, or availing any service offered by TGM Skills Private Limited and/or Magic Billion Global Skills Academy, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.